Business Principles and Organisational Processes

Developing Business Strategy

A central element in knowing the place of IT in organisations is gaining a clear understanding of the underlying strategy that is being pursued. In this class, participants are guided through the strategy development process. Starting from identifying the purpose of the organisation and the core competences it has to deliver this, class participants will learn how to formulate a strategic response to the organisation’s environment.

Operations Management and the Business Process

For the vast majority of organisations IT systems play an essential role in handling the data that enables its operations. Those implementing or changing these systems need to understand the underlying reasons behind the design of operating systems and be able to identify, analyse and redesign key business processes. Not only will course members learn about these design principles, they will also explore the way that Enterprise Resource Planning packages integrate business processes through hands- on experience of an industry standard ERP package, SAP.

Managing Business Resources

In order to work effectively in organisations, those involved in the running, or implementation of IT, need to understand the challenges facing those who manage different areas of the business. This class will use case studies to explore the way in which technology is employed in different situations and consider how far its introduction tackles the underlying business issues.