Managing IT
Enterprise Architecture
IT is no longer regarded as a back-of-house infrastructure, nor simply managed as a support service; for in a relatively short period of time, IT has evolved from fabric to nervous system, providing the mission critical business system, networks, and delivery channels of the modern organisation. This class introduces the key elements of enterprise architecture, and develops participant’s analytical skills to allow them to contribute to strategic planning for IT, and to develop an understanding of methodological process and best practice for enterprise architecture development.
Database Systems Development
Behind the majority of the software applications used in organisations are large collections of information held in databases. The ability to understand the way in which an organisation’s databases are configured and how value adding information might be obtained from interrogating them are key skills. This class provides conceptual and practical understanding of data modeling and database design, with practical experience and skills in enterprise-level database development and implementation.
Web Systems Development
Web-enabled systems are now a key way in which organisations capture and communicate information. This class provides conceptual and practical understanding of website design and development, introduces client-side mark-up languages and elementary programming, and encourages the integration of good interface design with effective system functionality.
Service Management
As technology evolves and becomes increasingly embedded within the infrastructure of organisations, an ever increasing proportion of organisational processes become automated and/or go online. In parallel with this we are also witnessing an ever increasing number of information-based products and services. This class provides an integrated set of tools and techniques for the effective delivery and continuity of information based services, identifies appropriate measures, metrics and methods for their specification and evaluation, and considers effective security procedures and practices.